Labor
Grubhub drivers say app change eats into tips, jeopardizing a usually generous season
The Bend Bulletin 1/10
A recent tweak to the food delivery app Grubhub that changes the way customers are prompted to tip delivery drivers has frustrated many workers, who say the change discourages tipping and is slashing their potential earnings.
Restaurant workers and bartenders in need are getting ‘adopted’ through Facebook
KCTV 1/10
The restaurant industry is among the hardest hit by the coronavirus pandemic. In communities across the US, people are “adopting” restaurant workers on social networks to help alleviate their hardships.
Food Industry Policy
4 Post-Pandemic Lessons from the Great Recession
QSR Magazine 1/11
While the coronavirus pandemic has unleashed unprecedented wreckage on the restaurant industry, some operators are looking back at the strategies that helped them through the last recession. After all, downturns of all kinds tend to birth new trends but also accelerate the changes already underway.
How Contactless Tech is Serving Up a New Future for Restaurateurs
FSR Magazine 1/11
A focus on delivering contactless experiences remains paramount for success in the near and long-term.
On the Side
Monrovia businesses band together to save struggling restaurants
ABC Los Angeles 1/10
Monrovia is on a mission to save local restaurants struggling during the coronavirus pandemic. The city is offering a $10 coupon to customers ordering takeout to help out local eateries. Restaurants that participate will be reimbursed for the coupon discount – not by the city, but by other businesses.
Some of Our Food Tech Predictions for 2021
The Spoon 1/10
While 2020 was a dumpster fire of a year in so many ways, it was actually something of a banner year for food tech, and there was a lot to celebrate in our little corner of the world, including.
